Effective Date: 18th Feb, 2025

At XPLUT, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping and delivery policy before placing an order.

1. Shipping Locations

  • We ship across India.
  • International shipping is currently not available.

2. Processing Time

  • Orders are processed same after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

  • Delhi: 1 to 2 business days
  • Other States: 2 to 7 business days (depending on location and courier service)
  • Delivery times may vary due to external factors like weather, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Free Shipping in Delhi.
  • For other states, shipping charges are calculated at checkout based on the delivery location and order weight.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.
  • You can track your order using the provided tracking link.

6. Delivery Attempts & Address Issues

  • The courier will make 2 attempts to deliver your order. If unsuccessful, the package may be returned to us.
  • Please ensure your shipping address and contact details are accurate when placing an order.

7. Lost, Delayed, or Damaged Shipments

  • XPLUT is not responsible for delays caused by courier partners or unforeseen circumstances.
  • If your order is lost or significantly delayed, contact our support team via the Contact Page on our website.
  • If you receive a damaged product, report it within 48 hours of delivery with images for verification.

8. Contact Information

For any shipping or delivery inquiries, visit our Contact Page on our website.