Welcome to XPLUT! By accessing or using our website (https://xplut.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

General

  • These Terms govern your use of XPLUT’s website and services.
  • We reserve the right to update, modify, or remove any part of these Terms at any time without prior notice.
  • By continuing to use our website, you accept any changes made.

Products & Orders

  • We offer a variety of high-quality bags, including school bags, office bags, and leather bags.
  • Orders are subject to availability. If an item is out of stock after your purchase, we will notify you with alternative options.
  • XPLUT reserves the right to refuse or cancel any order at our discretion.

Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice.
  • We accept payments through Debit/Credit Card, UPI, Net Banking.
  • In case of a payment failure, XPLUT is not responsible for any transaction issues caused by your bank or payment provider.

Shipping & Delivery

  • We process and ship orders within the estimated time mentioned on our website. However, delays may occur due to unforeseen circumstances.
  • Delivery is available all days of the week.
  • Shipping charges and estimated delivery times will be provided at checkout.
  • XPLUT is not responsible for any lost, delayed, or damaged shipments once handed over to the courier service.

No Refund Policy

  • All sales are final. We do not offer refunds.
  • If you receive a defective or damaged product, you must report it within 48 hours of delivery with supporting images. We will offer a resolution at our discretion (replacement or store credit).

Returns & Exchanges

  • Returns and exchanges are only accepted for defective or incorrect items.
  • The product must be unused, in its original packaging, and returned within 5 days of delivery.

Intellectual Property

  • All content, images, logos, and product designs on XPLUT are owned by us or used with permission. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

  • XPLUT is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We do not guarantee that our website will always be error-free or uninterrupted.

Governing Law

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes arising shall be resolved in the courts of Delhi, India.

Contact Information

For any queries, please visit our Contact Page from the menu on our website.